Refund Policy
1. All Sales Are Final
Every item sold by HauntedWallpapers is custom printed on demand specifically for you when you place your order. Because production begins immediately and each piece is made to order, we are unable to accept returns or offer refunds for change of mind, incorrect size selection, or similar reasons. All sales are final.
2. Damaged, Misprinted, or Defective Items
We stand behind the quality of every print. If your item arrives damaged, misprinted, or defective, we will send you a free replacement — no questions asked.
To request a replacement:
- Email us at hello@hauntedwallpapers.com within 14 days of delivery
- Include a clear photo of the damaged, misprinted, or defective item
- Include your order number if available
Once we've reviewed your photo, we will send out a free replacement right away. There is no need to return the original item unless we ask you to.
3. Requests After 14 Days
We're unable to offer replacements for damage or defect claims submitted more than 14 days after delivery, so please check your item as soon as it arrives and reach out promptly if there's a problem.
4. Contact Us
Questions about this policy or an order? Email us at hello@hauntedwallpapers.com and we'll be happy to help.